You may cancel your order before dispatch by emailing info@tejasentp.com or login from your accounts. Once your order is cancelled (before dispatch), dispatch process will be cancelled.

If you cancel your order after dispatch, shipment charges and prepaid order amount charges will not be refund on that order. Refund process will be start after the confirmation of the order cancellation; refund process may take 5 -7 working days. Note: no refunds are offered, if customer use the product (products not in the same condition as dispatch). If you would like assistance in cancellation of an order, please contact our customer service department by email us at contact@rosetteorganics.com

Once approved it may take 7-14 business days to reflect in your account